Privacy policy

OZSHOPPA PTY LTD ABN 59 702 939 544 Level 25, Palace Tower 108 St Georges Terrace Perth WA 6000 Australia Email: info@ozshoppa.com.au Phone: +61 8 6557 8827 Website: ozshoppa.com.au

Last updated: 5 October 2026

1. About This Policy

OZSHOPPA PTY LTD ("OzShoppa", "we", "us", "our") operates ozshoppa.com.au (the "Website") as a product-discovery and affiliate/referral platform. This Privacy Policy explains how we collect, use, disclose and protect your personal information in connection with the Website and our services.

OzShoppa does not operate an online checkout. Customers who wish to purchase products follow affiliate or referral links from the Website to participating third-party retailers, where the purchase transaction, order processing, payment, fulfilment, delivery, returns and refunds are handled directly by the relevant retailer under that retailer's own policies.

We handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.

2. What Personal Information We Collect

We collect personal information only where it is reasonably necessary for our functions and activities as a product-discovery and affiliate/referral platform.

2.1 Information You Provide to Us

  • Contact and enquiry information: your name, email address, phone number and the content of any message when you contact us via our contact form, email or phone.
  • Newsletter and subscription information: your name and email address when you subscribe to our mailing list or promotional communications.

2.2 Information Collected Automatically

When you visit the Website, we and our service providers may automatically collect:

  • Technical information: IP address, browser type and version, operating system, device identifiers, referring URL, pages viewed, time and date of visit, and time spent on pages.
  • Cookie and tracking data: information collected through cookies, pixels, web beacons and similar technologies — including affiliate tracking cookies used to attribute referrals to OzShoppa and to record whether a qualifying purchase was completed at a participating retailer. See Section 5 (Cookies and Tracking Technologies) for further detail.
  • Affiliate and referral attribution data: click identifiers, referral codes and attribution signals received from affiliate networks or participating retailers confirming that a referral event or qualifying transaction occurred. This information typically does not include your full payment or order details.

2.3 Information We Do Not Collect

OzShoppa does not collect or process:

  • payment card details or banking information;
  • product order details, billing addresses or delivery addresses entered at a retailer's checkout;
  • product purchase histories held by third-party retailers.

If you make a purchase from a participating retailer, your transaction and personal information are collected and handled by that retailer in accordance with its own privacy policy.

3. How We Use Your Personal Information

We use the personal information we collect to:

  • respond to your enquiries, questions and feedback;
  • send you newsletters, promotional updates and information about products or offers featured on the Website, where you have subscribed or otherwise consented;
  • operate, maintain, analyse and improve the Website and our affiliate/referral platform;
  • track and report affiliate referral events and commissions with participating retailers and affiliate networks;
  • detect, investigate and prevent fraudulent, unauthorised or illegal activity;
  • comply with our legal obligations; and
  • any other purpose for which we have your consent.

We will not use your personal information for a purpose that is incompatible with the purpose for which it was collected, unless you consent or an applicable legal exception applies.

4. Disclosure of Personal Information

We may disclose your personal information to:

  • Shopify Inc.: our website platform provider, which hosts the Website and related services on our behalf. Shopify may process data in the United States and other countries. For more information, see Shopify's Privacy Policy at shopify.com/legal/privacy.
  • Analytics providers, where used: to help us understand Website usage and improve our services.
  • Email and marketing platform providers: to manage our mailing list and send you communications you have requested.
  • Participating retailers and affiliate networks: referral attribution data (such as click identifiers or referral codes) may be shared with or received from the retailers or affiliate networks we work with, to track and confirm qualifying referral events and calculate commissions. These parties operate their own privacy policies.
  • Security and fraud prevention providers: to protect the Website and our users.
  • Professional advisers: including lawyers, accountants and auditors, on a confidential basis.
  • Law enforcement and government agencies: where required or authorised by law.
  • Successors: in connection with a genuine merger, acquisition, restructure or sale of all or part of our business or assets, subject to applicable law.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

The Website uses cookies and similar technologies to operate and to support affiliate/referral tracking. The types of cookies and tracking technologies used on the Website may include:

  • Strictly necessary cookies: required for the Website to function (e.g., session management and security).
  • Analytics and performance cookies: where analytics tools are in use, these collect information about how visitors use the Website to help us understand traffic patterns and improve our content and services.
  • Affiliate and referral tracking cookies: used to record that you arrived at a participating retailer via an OzShoppa link, enabling attribution of referral commissions. These cookies may be set by OzShoppa, participating retailers or affiliate network partners.

Most browsers allow you to control or disable cookies through their settings. Please note that disabling certain cookies may affect the functionality of the Website. For affiliate referrals, disabling tracking cookies may mean that a qualifying purchase cannot be attributed to OzShoppa.

6. Third-Party Retailers and Links

The Website contains links to participating third-party retailers and other external websites. When you follow one of these links, you leave the OzShoppa Website. OzShoppa is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of any retailer or website you visit before providing your personal information.

Any personal information you provide to a retailer when making a purchase — including payment, billing and delivery details — is collected and held by that retailer, not by OzShoppa.

7. Overseas Disclosure

Some of our service providers may store or process personal information outside Australia, including in countries such as the United States. Where Australian privacy law applies to such disclosures, OzShoppa will take the steps required by that law in relation to overseas transfers of personal information.

8. Data Security

We take reasonable technical and organisational steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. These measures include secure hosting through Shopify, use of HTTPS encryption, and access controls.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of your personal information.

9. Data Retention

We retain personal information for as long as is necessary for the purposes for which it was collected, or as required by law. Where personal information is no longer needed and no lawful retention requirement applies, we take reasonable steps to destroy or de-identify it securely.

Affiliate and referral attribution data is retained for the period required to confirm and administer referral commissions and to meet our obligations to affiliate network partners.

10. Children

OzShoppa does not specifically target children or knowingly seek to collect personal information from children. Where consent is required, capacity to consent will be considered in accordance with applicable law. If you believe a child has provided us with personal information, please contact us using the details in Section 13 and we will take appropriate steps.

11. Your Rights — Access and Correction

You may request access to, or correction of, personal information that OzShoppa holds about you. You may also ask us about the deletion of your personal information, and we will consider such requests having regard to our legal obligations and legitimate business needs. Where personal information is no longer required and no lawful retention requirement applies, we take reasonable steps to destroy or de-identify it.

To make a request, please contact us using the details in Section 13. We will respond within a reasonable time. We may need to verify your identity before processing your request.

12. Privacy Complaints

If you believe we have handled your personal information in a way that does not comply with applicable privacy law, you may lodge a complaint with us by contacting us using the details in Section 13.

We will acknowledge your complaint promptly and aim to resolve it within 30 days. Where the Privacy Act 1988 (Cth) applies to OzShoppa's handling of your personal information, you may also be able to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

13. Contact Us

For privacy enquiries, access or correction requests, or complaints, please contact:

OZSHOPPA PTY LTD Level 25, Palace Tower 108 St Georges Terrace Perth WA 6000 Australia Email: info@ozshoppa.com.au Phone: +61 8 6557 8827

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal obligations. The current version will be published on this page with its revised date. We encourage you to review this policy periodically.

This Privacy Policy applies to personal information collected by OZSHOPPA PTY LTD in connection with ozshoppa.com.au. It does not apply to personal information collected by participating retailers or affiliate networks, which is governed by their respective privacy policies.